First time going to this place after seeing 4.6 rating. I was surprised to get a quick booking, i.e. 4 days later from the day I called. When I brought my golden doodle, they checked him thoroughly to see the level of matting he had and how long they could keep. I can understand it's not easy to estimate the level of matting, and they had to trim him down completely. All good up to this point. But when I went to pick up my doggo, I was charged $60 extra for dematting!?!?!?!?