I think anyone can have an off day as I’m sure we all have. Very unfair to make a judgment based on one visit. I can simply say I was treated royally, when I had a problem with my outboard they looked after it P.D.Q.
I purchased a boat from free spirit 2 years ago but quit shopping here because of a terrible experience I had with one of the parts people. I happened to be in the area today and figured I would give them a second try. I was surprised to see the same old grumpy man working behind the parts counter but wasn't surprised to find that his same unenthusiastic one word answers and his seemed love of conflict and argument were still the norm at freespirit. For a positive experience try martin.
Thank you to Thane, Jim and all the service techs for your help and going the extra mile in getting my boat ready for our Kelowna trip. My grandkids are especially excited about grandpa and the new boat this summer. I will highly recommend this business to my friends when outboard service is needed.
Barry Nolt