Five people waiti...
Five people waiting in line at Zara in West Edmonton Mall...ONE cashier. The first woman in line is doing a return, so the cashier has to call the Manager to help do the return while the rest of us in line simply wait?! I waited several minutes before asking the manager if she could maybe open another till. She replied that there was no other cashier, and stood there while the return was being done. Is this for real!? The MANAGER stood doing nothing while we waited and waited?! God forbid that SHE should open the till beside, as the manager u would hope she knows how to work it? I've never seen such a useless terrible "manager" in my life. Terrible customer service!