One Star is for their so called “Heated Eavestrough”. We accepted this product at their word. Do NOT purchase until you talk to your electrician. This company may have excellent product but they have NO expertise in the Electrical part of these heated eavestroughs, and they do NOT stand behind their “heated” product. You CANNOT “just plug it in”! System overload!! It’s not safe!! And they will not accept the “return” of something we CANNOT use! We are now faced with an added Electrician bill to