Have dealt with them for years and the service is always great. Make an appointment they are busy people.
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Have dealt with them for years and the service is always great. Make an appointment they are busy people.
I took my car in to check what was wrong with it. Turns out I just needed a small part. The part was suppose to take 3 days to come in.. It took a little more than a week. When I went to get the part put in.. it took the man less than 5 minutes and he charged me $20 plus tax. He charged me a rate of 20mins/1hr - $99/1hr.. when it was clearly 2minutes. He told me it was 10mins was for the earlier date when I had brought my car in to ASK what was wrong with it.. It took him less than 5mins to find out because I had told him the issue. 10mins for switching the ONE washer fluid bolt. (It took him less than 5 mind you ) Long story short. Do not take your business here. HE overcharged me for a 2min simple job. Im not car savy, had I known he was going to charge that much, I would have bought the part and let someone else put it in for $10 or even less.
The station employees were terrific and very knowledgeable! Thanks guys!
I been taking my automotive needs to Ron Kraft Auto for many years now always got professional advice and execellent service
Rob, Dianna and staff, You must get sick of me thanking you for your honesty in dealing with my Bessy. As you know my car means a lot to me and I would not trust another place in London or surrounding area to touch her. You have always been up front with the work and what it would cost to fix, also advising me what would need to be done in the future upkeep. Thanks again for your excellent and friendly service.
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