All they want is sell you a car !!! Once you buy good luck they will not care anymore even the day you come get your brand new car !!!! You will wait standing at the door like if you did not existed ... after all the sale is done so we guess it is not worth taking a few more minutes anymore!!!!
The service manage quoted me to change a rear crossmember on a sc400. When the job was done even do it took double the time they quoted me, service manager stuck to his word and only charged me for the time he originally had quoted me. Very nice clean dealer