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The manager of the Christmas tree department, showed great compassion today when the warranty department refused to do anything for me. She allowed me to exchange a faulty tree used for one Christmas only and did not work when I put it up this year. She made a believer of me in good service and I will remain a loyal customer of Rona. Thank you Shalina, you have made my Christmas! Lire plus
We were impressed - excellent customer service. Anthony served us and not only took us to the aisles where the products we were looking for were located, but, when one item not in stock, checked to see when the item would be in as well as other stores close by that did have the item in stock. And, this was close to closing time. Pleasure to shop here. Lire plus
Went to Rona Martin Grove to find a paint for basement concrete floor, waterproof and mildew resistent. Had no idea about this paint but met Elisabeth and got the best service, knowledge and attitude. I left with a big smile and the paint! Lire plus
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