Excellent service. I called the night before. I brought the car in the very next morning as recommended. They had chance to look at my car problem and fix it immediately. I very pleased and recommend this service!Lire plus
Mise au point d'auto, Réparation de système de refroidissement d'auto, Réparation de voiture asiatique, Réparation de suspension d'auto, Entretien préventif d'auto, Inspection d'auto avant achat, Réparation d'auto de luxe, Réparation de système d'échappement d'auto, Analyse électronique de moteur d'auto, Réparation de système électrique d'auto, Réparation de système électronique d'auto, Alignement de roues d'auto, Réparation de radiateur d'auto, Voiture de courtoisie disponible, Réparation de voiture européenne
To Sheldon and his staff @ Mikasa auto, just wanted to say a big thank you for your excellent service and professionalism. Had an issue with my van going into limp mode all the time and an issue with a rattle in my suspension. Fixed both issues and a few extra things that were muchly appreciated for no extra charge. They went above and beyond for me and on a side note they fixed the suspension which was an error on another shops work (won’t mention any names) that refused to honor their workmansLire plus
I cant say enough good things about the service Ive had here. This year I had a leak in my vehicle, they diagnosed the problem which was fairly serious and had me booked in as quick as they could (had to wait for parts from the states), and had my 6+ hour job done in one day because they knew I was without a vehicle and live out of town.
They took the time to explain to me what the problem was. They even thought forward, knowing that my PTU oil leak fix would likely lead to another problem doLire plus
It has been a long time since I've had an oil change experience worth writing home about. I was beginning to think that I would have to change my own oil just to avoid being haggled and insulted as I had been at the last few places I tried. Not once was I lectured about coming in more often or told I don't take care of my car as usual (I'm not negligent - most lube shops use it to instill fear and have you pay more money.)
Paul seems like a manager-type person who was the man I spoke with the whole time I was there. If there was such thing as a 'carside' manner, he got it right on the money. He was extremely polite and even asked permission to put air in my tires like I was some kind of heiress. I am used to other places either not asking to add air or forgetting to even check them. A lot of places only do it 'by request' - but when they don't communicate with you, how are you supposed to request it? So this place was quite amazing. They showed me my transmission fluid colour to assure me it's in perfect condition. Basically, I would go back there strictly for the customer service, but their prices are reasonable too. I would say they are like any other place but you actually get what you pay for.
The owner's name is 'Al' but I never met him. Maybe he will be in on a weekday. I have a $10 off coupon for next time if I take the middle package so that's another incentive to return. I am glad I don't have to figure out how to change my own oil because it isn't easy when you lack the tools needed.
They have a coupon right now on he back of Safeway receipts for $8 off. I wish I had known, but it was still worth it.
GREAT PLACE TO GET YOUR LUBE ON!Lire plus
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