Purchased Oticon hearing aids Dec. 2017. For the most part, they work well, especially when listening to TV via the Bluetooth box. Syed was easy to talk to, and answered all questions patiently. Recommend him and the product.Lire plus
Excellent service by all employees. Outgoing and caring individuals that go the extra mile to help clients. Happy to have them as my hearing aid provider.Lire plus
Both the Customer Care Rep, Melissa, and the Audiologist, Lindsey, were welcoming and friendly. I could not get my ears tested on my first visit because of impacted wax. They advised me on what to do before getting my ears flushed at a local clinic, and patiently rebooked my appointment. Eventually, I was able to get the tests done and earned 150 AirMiles, too. Each time I was there, I was treated like a valued client. I would definitely recommend NexGen Hearing!Lire plus
I had a bit of an issue today because I had a gift card and wanted to use it without a membership. They sent me to get a one-day pass in order to use my gift card. Unfortunately I wasn’t told that I needed to bring ID with me and I took an hour on the bus in the rain to get there … and get turned down from shopping there. Luckily there was an awesome manager there named Suri. She turned a frustrated potential customer into a happy potential customer! Great job Suri, and thanks again!Lire plus
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