Best service I've got in a long time.Honest and fair. Because he was behind a little with another car my pick up time got moved ahead by 2 hours. He apologized and offered to bring my car to me. I told him that was not necessary but appreciated the offer. I know he felt bad about it. Will not think twice about going to him again.Will also recommend his garage to everyone I know. Such a nice man with great customer service. Thank-you.Lire plus
This place was able to help me when no other mechanic was able to (6 different shops and 1 dealership). My issue was with locking lug nuts where the key was damaged. Every other mechanic told me that their bolt extractors wouldn't work on my rims because there wasn't enough space to latch onto the bolts. They said they'd have to drill into the bolt, and possibly damage my rims in the process (either cosmetically or to the point where they'd have to be replaced). The dealership told me the personLire plus
Just bought a used Audi A6 and 3 months after I purchased the car, my Check Engine light came on and my air conditioning wasn't working properly. I took it my own personal mechanic, they thought they fixed it but it came back on 3 days later. Frustrated, I took it to an Audi dealership while in Toronto on vacation and they wanted to charge me an arm and a leg to diagnose the problem and eventually fix the problem. I wasn't too keen but I agreed, bought a beautiful car, check engine light shouldn't be on bottom line. Two weeks later back in Ottawa my check engine light came back on !!!! Now I was very frustrated. In limbo my car needed an oil change so I took it to Midas on Baseline rd. The mechanic named Alex indicated to me once again the light was on. I said go a head and see if you can fix the problem thinking if Audi can't fix it who can. The Manager said if they can't find the problem they won't charge me for the diagnosis. It was zero risk for me and a win/win for both of us. Alex was able to find the problem and fixed it with my authorization. The light has never come back on again. Turns out the mechanic Alex is an Electrical Engineer who specializes in cars. AND my final bill to fix it was a fraction of what Audi charged me. Alex in my opinion is an electrical genius !! If anyone has eletrical problems take your car to Midas on Baseline Rd in Ottawa and ask for Alex. It will save you alot of $$$$$$$$$$$$$ and frustation.Lire plus
Can not say enough good things about VIP Autocare.
I had to repaint 50% of my vehicle and had some rust spots to get ahead of as well and wanted to get this all done at once and picked up my car today and it looks brand new! VIP came highly recommended by my mechanic and I am so happy I brought my car here!
Some rust was accumulating on my rear lights on my hatch back and also had some damage on my bumper and a scrape that ran the length of one side of my car that I really wanted repaired.
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Excellent Service , He make priority based repair. I called to fix my air pressure on tire. He fixed it withing 10 minutes after I drove my car to his garage. I didnt have to wait in line for hours and hours. I always take my vehicle to his garage for last 15 years. Lire plus
The perfect, trustworthy mechanic you can find, anywhere in the Ottawa/Gatineau area. Great prices, prompt and friendly quality services, knowledge and guaranteed workmanship. I truly recommend M & M Quality Auto Care.Lire plus
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