Poor customer service over all. The employee Drew was extremely pushy for extra services and charged them to my bill without evening completing the service. Once I asked why the bill was so expensive he gave me attitude. All I wanted was a simple oil change.
I'm seething. Pulled into the lot at 5:40pm it's now 7:20 and they are finally coming over to start my car after starting on me and realizing they had it out of order. There was 9 employees faffing around for the last hour, and less than 7 cars the whole time and I'm told the long wait is from short staff. I will never ever be back here and wish I could get these 2 hours of my life back. Ridiculous lot of people.
Looking for a stress free oil change? Well this is not the place to go. The employees are disorganized and rude. I was asked to move to another lane, then 5 minutes later was told that everyone waiting had to switch around which meant me backing up and returning to my original lane. Only a few minutes after that we were told to all back up so the car that was in the garage could back out since the correct exit was being blocked. By the time I was told to drive in and shut off my car, waited a few mins then was told to start the car pull up to the next station and shut the car off again only to wait as they serviced the car next to me. When I was finally looked at the guy told me that the oil wasn't too bad and that I should come back in another 1000 miles! I have never had a oil place tell me to come back. I don't drive my car a lot so I only get it changed every 6 months or so (it's been 9 months at this point) but I've never been told to wait longer. After 40 mins of annoyance looks like my oil isn't dirty enough for them to bother with me and I'll have to take time tomorrow to find another oil change place that will be more helpful. Please save yourself the trouble and go somewhere else for your services!