I have had a great experience. Whenever an issue has come up Tim has dispatched out service tech's and it's been fixed within 24 hours or close too depending on the urgency. My privacy is respected and I am always allotted notice before anyone is coming onto property.
If it were possible to give 0 stars I would. This company will completely ignore your communications and maintenance requests for weeks. Living in one of their poorly maintained properties has been a terrible experience.