Bought glasses fr...
Bought glasses from here, I specifically asked what the warranty (I paid a lot extra for) would cover and he said everything on the lenses or frames. Two months later, I have some small scratches on my lenses. Brought them into the store and they refused to do anything about them, saying that I would need to replace the lens entirely at my expense. Very poor, unprofessional customer service. High prices, would not go back. Lens Crafters/Vision provide much better; quality, service and warranty
Réponse d'entreprise 13 janvier 2015
to set the story straight, In 15 years of ownership I have never charged extra for a warranty on the products we sell. We also will guarantee the best price on our glasses product for product. Please call on us and we will confirm any misleading post.