Formula Ford Sales

This Authorized Lincoln dealership not able to meet Lincoln Service standards and spoiling the opinion of the Lincoln Brand. Parts ordered 2 months in advance, is not made ready when vehicle goes for Service; Returns the vehicle without required repair remains. When questioned, they try to avoid picking phone; Service management works on getting 5 stars, for Lincoln Incentive rewards than on Elevating Service standards of Lincoln Customers; Service management has to Change, for sure!

Kelly, my service advisor was her usual self.... awesome!! Please make sure she is told this. Barry

I really like this dealership I think there one of the better ford ones in Durham.... FORD Fix or do a recall on the F/250/350 death wobble !!!!!!

Very happy with our service for our Lincoln

My service experience was top notch. keep up the great work. very honest about my repairs.