Polka European Deli Inc

I have been their customer for 30 years and even now, living 100 km from Toronto, we still go there a few times a year for major shopping. Excellent deli and in general inexpensive food for its quality. The space is too small and there is not enough staff but I guess this is the trade off for relatively low prices for such a good quality food.

Poor Customer-Service

I was at this deli earlier and was waiting for the meat counter clerk to assist me. She was already assisting a customer and saw that I was there, as this place is small, such that you can see everyone. However, when she finished with the customer, she turned to another customer who had come over to the counter AFTER me and she said "you were here first" .... I was too shocked to realize what she had done. I told her that I was here first and left the deli without purchasing any items. I will never be back. I am very disappointed with the poor customer-service at this place. I'm not sure if my not being of European descent had to do with the way I was treated. This is quite sad, especially when having a business in the Scarborough area is quite competitive.