I’ve had my accounts there for over 40 years and have never experienced a mistake in my transactions unlike another institution that I will not mention. All banks and credit unions have reduced staffing and employee shuffling since covid 19 raised it’s ugly head. I have never had a hard time getting thru on the phone nor experienced rude staffing. Once or twice longer line ups, but no different than anywhere else. I have been looked after in a professional manner for many years. Lire plus
I am not a Royal Bank Customer and visited this branch from out of town needing to purchase some US cash for a trip to Asia. I needed to get newer, clean bills of various denominations. I dealt with the supervisor of the tellers and one of the tellers and the service could not have been better. They were both very friendly, efficient and helpful in every way. I was very impressed! Keep up the good work!Lire plus
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