After the recent transition of the business to the new owners, I was not expecting to receive such an amazing service! They have explained in detail what the problem with my vehicle was and quoted me the exact repairs my car needed. They are awesome!Lire plus
I thought I'd write a plug for these guys. I too am one of those picky retentive guys who loves my truck, has put thousands into it and trusts no one with it. These guys I will go to however.
Years ago I had a car I was taking to "something" Lube. I had a few bad experiences with them but overlooked them as it was the free oil change after the fifth one I wanted. Until they tried to sell me an oil plug for $20 that they had wrecked. I had gone to them every 5000K for approx 320,000kms. They had been using a pipe wrench on the nut instead of the proper socket wrench. I told the manager I had quite a long history with them and I wasnt paying for a part they stripped. He was content to tell me that it just happens. I said i'm not coming here anymore.
Thats when i went to Great Canadian by Walnut Grove. They actually told me the plug was in bad shape too and asked if I was wanting it replaced. I asked how much. The response was are you going to come back here? I said sure. They said ok, we will throw it in for free! Imagine that a first timer and giving me the plug. I have been loyal to them now for thousands of kms... all for a $20 plug. This location will not upsell you additives you do not need etc. The owner I have chatted with several times and commented on his staff professionalism and giving me what my car needs not selling me stuff I dont need. Thats what keeps me coming back.
I just bought a new 383 stroker for my lifted truck and run amsoil in it now. Who else am I going to trust with an engine I just paid $7000 for? These guys of course!Lire plus
I recognized Tarjan (T.J) from a previous location in North Van. His comprehensive knowledge and dedication to customer service was recognized by Mr. Lubes upper management team and he was asked if he could oversee the Langley location. T.J delivers. He’s thorough and his attention to detail is next level. This person is the back bone of a well trained, full service Mr. Lube.
I hope Mr.Lube Inc. recognizes that this is their future regional manager. Lire plus
I have been going to Dolphin for years. The reason for this is Brad and Chad are the most honest guys in the business, they tell you only what you need, they don't UPSELL! We all know that some shops or dealers take advantage of people's ignorance, but not Brad and Chad. I recommend Dolphin to everyone looking for repairs, I LOVE THESE GUYS!Lire plus
#achatlocalenligne, réparation de système de refroidissement d'auto, entretien de flotte, permutation de pneus d'auto, remplacement de batterie d'auto, réparation de roue, changement d'huile d'auto, équilibrage de pneus d'auto, analyse électronique de moteur d'auto
This business and the staff are top notch. I've gone in prematurely a couple times now to get an oil change, and they have sent me home, refusing to take my money until it was absolutely necessary. When I have been there for service, they're friendly, thorough and knowledgeable.. Thanks to manager Ron for today's service, and careful explanation about some additional care for my Bronco. These guys operate with honesty and integrity, and I'll be back every time I'm in need of service! Lire plus
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